Privacy Policy
Last Updated: April 3, 2026 · Effective: April 3, 2026
1. Introduction
Welcome to LN Djital Social Manager ("Service", "we", "us", or "our"), operated by LE Ngoc, micro-entrepreneur registered in France.
This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our social media management service accessible at postiz.lndjital.com.
Contact: [email protected]
2. Data Controller
Name: LE Ngoc
Status: Micro-entrepreneur (France)
Email: [email protected]
Under the EU General Data Protection Regulation (GDPR), LE Ngoc is the data controller for the personal data processed through this Service.
3. Data We Collect
3.1 Account Data
- Email address
- Password (hashed, never stored in plaintext)
- Display name
3.2 Social Media Platform Data
When you connect your social media accounts, we access:
- Facebook: Page names, Page IDs, page access tokens, post engagement data
- Instagram: Business/Creator account profile, media content metadata, insights and engagement data
- TikTok: Basic profile information (username, avatar), video upload status
- YouTube: Channel name, channel ID, video upload capabilities
3.3 Content Data
- Posts you create, schedule, and publish through our Service
- Media files (images, videos) you upload for publishing
- Scheduling dates and times
3.4 Technical Data
- IP address
- Browser type and version
- Access timestamps
- Cookies necessary for authentication
4. How We Use Your Data
We use your data exclusively to:
- Provide the Service: Publish and schedule your social media content on your behalf
- Authenticate: Verify your identity and manage your session
- Display analytics: Show engagement and performance data from your connected platforms
- Improve the Service: Monitor service health and fix bugs
We DO NOT sell, rent, or share your data with third parties. We do not use your data for advertising or profiling purposes.
5. Third-Party Services
5.1 Social Media Platforms
Your data is shared with the following platforms only at your explicit request (when you connect an account or publish content):
- Meta Platforms, Inc. (Facebook, Instagram) — via Facebook Graph API
- TikTok Pte. Ltd. — via TikTok API
- Google LLC (YouTube) — via YouTube Data API v3
Each platform has its own privacy policy:
5.2 YouTube API Services
This Service uses YouTube API Services. By using the YouTube features, you are agreeing to be bound by the YouTube Terms of Service.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
5.3 Hosting
Our Service is hosted on a private server located in the European Union. Data is stored and processed within the EU.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion |
| Social media tokens | Until disconnection or expiration |
| Published content logs | 12 months after publication |
| Analytics data | 12 months |
| Technical logs | 30 days |
7. Data Security
We implement reasonable security measures to protect your personal data:
- All communications are encrypted using TLS/HTTPS
- Social media access tokens are encrypted at rest
- Passwords are hashed using industry-standard algorithms
- Server access is restricted and monitored
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
| Right | Description |
|---|---|
| Access | Request a copy of all personal data we hold about you |
| Rectification | Request correction of inaccurate data |
| Erasure | Request deletion of your data ("right to be forgotten") |
| Portability | Receive your data in a machine-readable format |
| Restriction | Request limitation of processing |
| Objection | Object to data processing |
| Withdrawal | Withdraw consent at any time |
To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days.
9. Data Deletion
You can delete your data at any time. For detailed instructions, see our Data Deletion page.
10. Cookies
We use only essential cookies required for user authentication (session management) and security (CSRF protection). We do not use tracking cookies, analytics cookies, or advertising cookies.
11. Children's Privacy
Our Service is not intended for anyone under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
13. Contact & Complaints
Data Controller: LE Ngoc
Email: [email protected]
If you believe your data protection rights have been violated, you have the right to lodge a complaint with:
CNIL (Commission Nationale de l'Informatique et des Libertés)
Website: https://www.cnil.fr